FAQs

What is AYMES Shake?

AYMES Shake is an oral nutritional supplement designed for the dietary management of patients with, or at risk of, disease related malnutrition. Presented in a powder format, it provides a nutritionally-balanced 1.6kcal/ml milkshake-style sip feed when reconstituted with 200ml whole milk.

 

Can I prescribe AYMES nutritional supplements for my patients? 

AYMES nutritional supplements are designed for the dietary management of patients with, or at risk of, disease-related malnutrition. They are available on prescription and approved on FP/GP10 for patients with short-bowel syndrome, intractable malabsorption, pre-operative preparation of patients who are undernourished, proven inflammatory bowel disease, following total gastrectomy, dysphagia, bowel fistulas and disease-related malnutrition.

 

Could I make cost-savings by prescribing AYMES nutritional supplements?

Yes. Due to our Price Pledge, AYMES are one of the lowest-cost and best value oral nutritional supplement manufacturers on the market and therefore the sensible choice for helping to reduce the cost of the NHS prescribing budget. For more information on exactly what savings your department or surgery could make, please request a visit from your AYMES Partnership Manager.

 

 

Where are AYMES nutritional supplements manufactured?

AYMES powder supplements are made in the UK by a well-known and trusted manufacturer that also manufactures for many other well-known nutrition brands. Our ready-to-drink and ready-to-eat supplements are manufactured in state-of-the-art facilities in France by another well-known manufacturer. We have systems in place to handle any sudden increases in stock requirements and we hold a large volume of buffer stock for this reason. It is good practice to ask your nutritional supplement supplier whether they have contingency plans. If you have any concerns about your current supplier or would like more information about our contingency plans, simply request a visit from your AYMES Partnership Manger who would be more than happy to help.

 

Do you have any recipes for oral nutritional supplements or serving suggestions for AYMES products?

AYMES has compiled lots of recipes to use some of the AYMES powder supplements with, which are on this website on the Recipes page. We also have recipe booklets which contain additional serving suggestions and nutritional profiles for each supplement recipe and can be downloaded from the website or ordered through our Sample Service.

 

Can I order free samples of AYMES products?

AYMES Starter Packs are available to be ordered by UK and Ireland Healthcare Professionals free-of-charge through the Sample Service on our website.

 

Can I have some AYMES Shakers?

Yes, you can order AYMES Shakers directly to your patient here. Alternatively for Healthcare Professional orders please contact our Customer Careline on +44 (0) 845 680 5496.

 

Does AYMES offer any other support for GPs, Dietitians and Healthcare Professionals? 

AYMES Partnership Managers work in close collaboration with surgeries, nursing homes and dietetic departments to support their patients. We provide additional product training and education on the use of oral nutritional supplements and many other additional services to help healthcare professionals tackle malnutrition in the community. We would be delighted to discuss your requirements; please contact us to find out more. 

 

Where can I find Data Sheets and Mixing Instructions for AYMES products?

All of our data sheets, which list all ingredients and diet suitability, and mixing instructions are available here.

 

Are AYMES products suitable for Vegetarians?

You can find a list of diets for which AYMES products are suitable here or alternatively please refer to our data sheets for more information.

 

Have you tested the IDDSI levels of AYMES nutritional supplements ?

The IDDSI levels of our oral nutritional supplements together with the background to our IDDSI testing methods can be found here.

 

How can I contact AYMES?

You can call our Customer Careline on +44 (0) 845 680 5496. We do not charge for calls to this number, but there will be an access charge imposed by your phone company. Please see here for details of your phone company’s access charge.

Alternatively you can email us on customercare@aymes.com and request a call back.