The Silver Line

July 05, 2018 1 min read

On Thursday 5th July we were pleased to donate £1000 to The Silver Line. This charity is very close to our hearts being the first we ever supported.

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.

The Silver Line Helpline provides three functions to support older people:

  •  a sign-posting service to link them into the many, varied services that exist around the country
    •  a befriending service to help combat loneliness
    • a means of empowering those who may be suffering abuse and neglect, if appropriate to transfer them to specialist services to protect them from harm

Since their national launch in November 2013, The Silver Line Helpline has received over 2 million calls. Over two-thirds of these calls were made overnight or at weekends when no other helpline was available. They now receive around 10,500 calls every week from lonely and isolated older people; with 53% of callers saying they have no-one else to speak to.

Over 3,000 volunteer Silver Line Friends are making regular weekly friendship calls to older people.  They have launched Silver Circles, group calls for people with shared interests, and have started Silver Letters for people who prefer the written word or who are hearing impaired.

To find out more or to support the cause, visit the website