FAQs

What is AYMES Shake?

AYMES Shake is an oral nutritional supplement and is suitable for most malnourished or underweight patients at risk of malnutrition. AYMES Shake has a comprehensive flavour range, is presented in powder format and provides a nutritionally-balanced (1.6kcal/ml), milkshake-style sip feed when reconstituted with 200ml whole milk. It has a complete range of vitamins and minerals and is available in Banana (the most popular flavour for powdered nutritional supplements), Strawberry, Chocolate, Vanilla and Neutral flavours.


Can I prescribe AYMES nutritional supplements for my patients? 

AYMES nutritional supplements are designed for the dietary management of patients with, or at risk of, disease-related malnutrition. They are available on prescription and approved on FP/GP10 for patients with short-bowel syndrome, intractable malabsorption, pre-operative preparation of patients who are undernourished, proven inflammatory bowel disease, following total gastrectomy, dysphagia, bowel fistulas and disease-related malnutrition.


Could I make cost-savings by prescribing AYMES nutritional supplements?

Yes. Due to our Price Pledge, AYMES are one of the lowest-cost and best value oral nutritional supplement manufacturers on the market and therefore the sensible choice for helping to reduce the cost of the NHS prescribing budget. For more information on exactly what savings your department or surgery could make, please request a visit from your AYMES Partnership Manager.


Where are AYMES nutritional supplements manufactured?

AYMES powder supplements are made in the UK by a well-known and trusted manufacturer that also manufactures for many other well-known nutrition brands. Our ready-to-drink and ready-to-eat supplements are manufactured in state-of-the-art facilities in France by another well-known manufacturer. We have systems in place to handle any sudden increases in stock requirements and we hold a large volume of buffer stock for this reason. It is good practice to ask your nutritional supplement supplier whether they have contingency plans. If you have any concerns about your current supplier or would like more information about our contingency plans, simply request a visit from your AYMES Partnership Manger who would be more than happy to help.


Do you have any recipes for oral nutritional supplements or serving suggestions for AYMES products?

There are 40 recipes in our AYMES Shake Recipe Booklet and 7 recipes in our AYMES Savoury Recipe Booklet along with mixing and thickening instructions. The booklets contain additional serving suggestions and nutritional profiles for each supplement recipe and can be ordered through our Sample Service.


Can I order free samples of AYMES products?

AYMES Starter Packs are available to be ordered by UK and Ireland Healthcare Professionals free-of-charge through the Sample Service on our website.

The following Starter Packs are also available from AAH and Phoenix on FP/GP10:

AYMES Shake 384-9643
AYMES Shake Compact 395-2496
AYMES Shake Extra 405-2569
AYMES Shake Smoothie 408-4711
AYMES Complete 388-6439

Can I have some AYMES Shakers?

Yes, you can order AYMES Shakers directly to your patient here. Alternatively for Hhealthcare Professional orders please contact our Customer Careline on +44 (0) 845 680 5496.

 

Does AYMES offer any other support for GPs, Dietitians and Healthcare Professionals? 

AYMES Partnership Managers work in close collaboration with surgeries, nursing homes and dietetic departments to support their patients. We provide additional product training and education on the use of oral nutritional supplements and many other additional services to help healthcare professionals tackle malnutrition in the community. We would be delighted to discuss your requirements; please contact us to find out more. 

Where can I find Data Sheets and Mixing Instructions for AYMES products?

All of our data sheets, which list all ingredients and diet suitability, and mixing instructions are available here.

Are AYMES products suitable for Vegetarians?

You can find a list of diets for which AYMES products are suitable here or alternatively please refer to our data sheets for more information.

Which AYMES flavours are nutritionally complete in vitamins and minerals?

All AYMES Complete flavours are nutritionally complete in vitamins and minerals.

 

Have you tested the IDDSI levels of AYMES nutritional supplements ?

The IDDSI levels of our oral nutritional supplements together with the background to our IDDSI testing methods can be found here.

 

How can I contact AYMES?

You can call our Customer Careline on +44 (0) 845 680 5496. We do not charge for calls to this number, but there will be an access charge imposed by your phone company. Please see here for details of your phone company’s access charge.

Alternatively you can email us on customercare@aymes.com and request a call back.